OUR POLICY

Return Eligibility Requirements:
  • Items must be returned unworn and unwashed in addition to being smoke, deodorant, make-up and damage free.
  • (if you return any item in this condition, it will be sent back to you.)
  • Original tags (if applicable) must be attached & intact.
  • If you feel you have received a defective or damaged item, please "contact us" within "3 business days of the delivery date"
  • Final Sale items will not be accepted for return unless damaged.
How To Make A Return
  • Return For An Exchange:
    • We cannot provide exchanges due to COVID 19. Store Credit Only!
  • Return For A Refund: (We only send refunds for damaged items)
    • Must be postmarked within 7 days of the delivery date.
    • Return shipping costs are the customer’s responsibility. 
    • Refunds are refunded back to the original form of payment.
  • When Mailing A Return:
    • Please ensure your items are securely packaged! We are not responsible for items that are lost or damaged !
    • Please provide either the original receipt or include a piece of paper with your name and order number in the package.
    • Send returns to the following address:
  • Nychole Elle Fashion
  • ATTN: Returns
  • 474 Hewitt Ave
  • Buffalo NY 14215